The concierge is your best ally when it comes to turning your trip into a unique experience, so you can only dedicate yourself to enjoy.
We give you some examples:
If you are looking for a romantic getaway and want to surprise your partner with flowers and special dinner, our concierge can take care of both for you to enjoy and do not have to be aware of looking for a florist or restaurant reservation.
Your luggage did not arrive? You do not have to call the airline yourself, leave a copy of your claim document to our concierge and she will be the one who is waiting for your luggage to reach the hotel.
Do you have questions about your destination, services, tours, etc.? Our concierge will explain you in detail, make your reservations and everything you need.
If you have any concerns or special requests, do not hesitate to contact our Concierge, Magda Santana.